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Payment and Delivery

Welcome to the Payment & Delivery page of our online store! We aim to offer our customers a convenient, transparent, and secure shopping experience. Below you will find all the essential information about available payment methods and delivery options.

Payment Methods

  1. Online Payment:

    • Bank Cards (Visa, MasterCard): Pay easily and securely through our encrypted online payment system.
    • Online Banking: Payments through widely-used online banking services are supported.
    • Digital Wallets: We accept Apple Pay and Google Pay for fast and effortless checkout.
    • Partial Prepayment: You can choose to pay only 25% of the order amount at checkout. The remaining balance can be paid before shipment or upon agreement with our manager.

  2. Payment on Delivery (Cash on Delivery):

    • Important: Cash on delivery is available only for orders delivered within Ukraine.
    • Cash: Pay in cash when receiving your order at the post office or from the courier.
    • Bank Card: Some postal offices and couriers allow payment by bank card upon receipt.

Delivery Options

  1. Regular Shipping:

    • Nova Poshta Global: Fast and reliable international delivery. Estimated delivery time: 5–7 business days.
    • Ukrposhta: A budget-friendly option with delivery times from 12–25 business days.

  2. Express Shipping:

    • DHL, UPS, FedEx: Premium international delivery via trusted carriers. Delivery time and cost depend on the destination country and order volume.

Delivery Cost

  • Regular Shipping: Free of charge.
  • International Express Shipping: Calculated individually based on country, package weight, and dimensions. The exact cost will be shown during checkout or can be clarified with our manager.

Order Tracking

Once your order is shipped, we will send you a tracking number that you can use on the carrier’s website to track your package in real time.

Returns & Exchanges

If you are not fully satisfied with your purchase, you may return or exchange the item within 14 days of receiving the order. Please contact our support team for detailed return instructions.

Thank you for choosing our online store! We are always here to assist you and make your shopping experience as smooth as possible.