0
0
0
0

Help

Why Choose Us

  1. Premium Ukrainian Designer Dresses

    We partner exclusively with handpicked Ukrainian brands that craft high-quality, elegant, and meticulously designed dresses.

  2. Custom-Made Just for You

    Every dress is made to order. Once you place your order, the brand creates a unique piece tailored to your preferences and selected size.

  3. Exceptional Quality

    We use only premium fabrics — lace, satin, chiffon, tulle, organza, and more. Each dress undergoes careful hand-finishing and thorough quality control.

  4. Worldwide Tracked Delivery

    We ship globally. Once your order is dispatched, you'll receive a tracking number so you can monitor your delivery in real time.

    Delivery Time:

    • Europe: 5–7 days
    • Rest of the world: from 7 days
  5. Flexible Payment Options

    We make payment simple and convenient:

    • 25% at the time of order
    • 75% before shipping, once your dress is ready
  6. See Your Dress Before It Ships

    On request, we provide detailed photos of your finished dress, so you can approve the color, fabric, and details before it’s sent.

  7. Personalized Support

    We guide you every step of the way — from choosing a style to picking the perfect size and details. Our support is always attentive, considerate, and focused on your comfort.

FAQs

  1. How do I choose the right size?

    Each product page includes a size chart. Compare your measurements or contact us — we’ll help you find the perfect fit.

  2. Are the dresses made to order?

    Yes! Every dress is custom-made just for you, based on your preferences and selected size.

  3. How long does it take to make a dress?

    Production takes 10–40 business days, depending on the style.

  4. Can I try the dress at home?

    Home try-on isn’t available. However, we can provide extra photos or videos upon request.

  5. Can I try the dress before ordering?

    No. All dresses are made to order — there are no ready-to-ship options.

  6. How is delivery handled?

    We deliver worldwide. After shipping, you’ll get a tracking number to follow your order.

    Delivery Time:

    • Europe: 5–7 days
    • Other countries: from 7 days
  7. What payment methods are accepted?

    You can pay via:

    • Visa / Mastercard
    • Google Pay / Apple Pay
    • Other online methods available in your country
  8. Is partial payment possible?

    Yes:

    • 25% at order placement
    • 75% before shipping
  9. Do you guarantee quality?

    Absolutely. Each dress undergoes strict quality control at the factory and before shipping. On request, we provide photos to ensure you are satisfied with every detail.

  10. Can you send photos of my dress before it ships?

    Yes, we can provide up-to-date photos upon request.

  11. Can I return or exchange a dress?

    Standard-size dresses can be returned or exchanged if in perfect condition. Custom-made or altered dresses cannot be returned or exchanged.

  12. What materials are used?

    Brands use a wide range of premium fabrics: lace, satin, chiffon, tulle, organza, and more — carefully chosen for each design.

  13. Can I customize a dress?

    Yes, many brands allow modifications — length, sleeves, neckline, decorative elements, etc. Check in advance which changes are possible for your chosen dress.

  14. How should I care for my dress?

    We recommend professional delicate cleaning and storage in a protective garment bag.

  15. How can I contact you?

    You can reach us via website chat or social media — we respond quickly and attentively.